Account

Updated January 1, 2025
Locked Account


If your account is locked or restricted, please reach out to our Support Staff for further assistance. When contacting our Support Staff, please do the following to ensure your account is reviewed for reinstatement as quickly as possible. The more information you can provide, the faster we can complete the necessary steps required to review your account.  

· Have a valid photo ID readily available. Our Support Staff may be required to request a Self-Certified Identification (SCID) photo from you. If an SCID is required, you will be asked for a photo of you holding your ID next to your face in a “selfie.”

· Be sure geolocation is enabled on all devices that you’re using to access FanSwipr.

· Disable any VPN or other software that may mask your location on any device you’re using to access FanSwipr.

· Discontinue using any jailbroken device that was previously used to access FanSwipr.

· Adhere to the one account policy by only using the original account you created for FanSwipr.

· Ensure your account is verified.

If you’re unable to access your account because you’ve chosen to self-exclude or enter a breather period, you have to wait until the period has concluded in order to access your account.

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